![]() ![]() ![]() For dude we can add several phrases.Ĭlick on the trigger phrases rectangle and fill in the trigger phrases. ![]() These phases will help the bot understand when his help is wanted. You are greeted with a flow you can fill in starting with trigger phases. To help Dude shine we will disable all the default lessons, you can disable them by clicking on the status and setting it from on to off.Īfter disabling all the default topic click on new topic. If you want to switch between bots you can also click on the bot icon and on the bottom you will see all the chat bots you have an select between them. After clicking on topics you see the list of default topics that are available in the chatbot. In this example we are going to create a chatbot and call it Dude (you know from the movie Free Guy :-)).Īfter about 10 seconds a new instance for Dude is started. To do this click on the robot icon in the top right and then click new bot. In this case, we are going to create a new bot so we have a fresh start. here you can create topics or use one of the existing topics. After logging on you are on the main site. After creating your Power Virtual Agent environment you can log on to. Then there are 2 paid plans where you have premium connectivity so you can connect to a lot more applications and you can also use it for websites etc.įor this demo we will create a bot that can send a helpdesk ticket to JIRA. Furthermore, you can only use it inside a teams environment. you can export stuff to Excel but you can’t create a Word document using PVA standard licensing). This means it has the same limitations as Power Apps so it can only connect to a subset of standard applications (e.g. The bottom line there is a version of PVA included in selected Office 365 subscriptions but that has only standard connectors to different applications. You can read all about the licensing here: Get access to Power Virtual Agents – Power Virtual Agents | Microsoft Learn. The PVA platform is built as part of the Power Automate platform so the licensing of the platform is similar. When you are developing using Bot Framework (Azure Bot Services) you will use code to develop the chatbot with specific technologies (C#/Nodejs). The principal difference is with Power Virtual Agent you use no-code to develop the chatbots, which is very easy to use, as I will demonstrate in this blogpost. The chat bots that you can use via the Power Automate platform (Power Virtual Agents) and the chat bots you can use via the Azure Bot Framework. When you look at the Microsoft cloud portfolio there are 2 types of chat bots. ![]() Power Virtual Agent or Azure Chat bot what’s the difference In a previous post, I explained how to create a Power Virtual Agent environment (and if it doesn’t work how to work around a possible issue). The definition by the Oxford Dictionary is:Ī chatbot is a “… computer program designed to simulate a conversation with human users, especially over the Internet.” Nowadays most companies have some kind of chatbot on their internet site to help customers communicate with the company and help them get basic information or schedule an appointment. Chat bots are an easy way for users/customers to get help, get things done, and/or explain stuff using a textual response system. ![]()
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